Terms & Conditions
By using our webpage you agree to our terms and conditions.
Pricing and availability
All prices are displayed in UK Pounds and Euros. Prices in Euros may vary depending on the current currency exchange rate. All prices are subject to change without notice.
Postage is calculated according the weight of the order and the destination. When ordering goods for delivery outside the UK , you are responsible for ensuring compliance with the laws of the importing country and for paying all applicable customs duties, taxes and import charges.
In the event of unavailability for whatever reason we will advise you of the position when we receive your order and await your subsequent instructions. All items displayed on the website are usually in stock in our warehouse unless 'Out of Stock' is displayed next to a product, in which case it is out of stock. Please contact us directly for enquiries regarding products that are out of stock. The price of products confirmed at the point of purchase will remain fixed during the transaction. In the unlikely event of unavailability for whatever reason, we will contact you to inform of the situation and discuss with you how to progress the order.
We accept Paypal payments. You don’t have to be registered with Paypal to place an order, and you can use the guest checkout option. We do not store any of your banking information. Order confirmation will be sent to you via email once the payment has been captured.
FREE Delivery in the UK is eligible for orders over £40. For all other orders delivery fees are calculated during checkout depending on the order weight and destination. EEA countries may benefit from a flat shipping rate of 4.50EUR for standard delivery. Tracked recorded delivery option is available to select during checkout. Orders to all other countries are sent by Royal Mail tracked service and shipping fees are calculated based on order weight and destination country. Orders will normally be dispatched within 24 hours. Wherever possible, orders received before noon will be dispatched the same day.
Normal postal lead times are:
UK 1-3 working days,
Europe 3-7 working days,
Worldwide 7-10 working days
Please allow up to twenty-one days for delivery. We will always keep you informed about any delay that we are aware of.
Returns & Refunds
We believe you will be satisfied with your purchases, however, you have the right to cancel the contract for the purchase of any item within 14 working days of delivery.
If for any reason you decide to return an item, please log into your account and fill in the return request form or contact us directly. Please return all items in their original condition, including your original documents, and we will issue you a full refund for the item(s). Refund will be processed within 7 working days from receiving the items.
Unfortunately we cannot accept returns of teas where the packets have been opened, unless the product is of unsatisfactory quality.
Please note that you will be responsible for the costs of returning the goods unless the item is faulty or delivered by mistake.
Customer Service & Support
Please use the website contact form or email us to firstname.lastname@example.org for any enquiries. We welcome all feedback about our service and products, and we’ll try to deal with any difficulties or problems as quickly as possible, however, please allow up to 72 hours for email responses.
If you have any special requests please let us know at the time of ordering or contact us directly using the provided contact information and we will do our utmost to help.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
In order to process you order we need to know your name, e-mail address and delivery address. Payment processing is carried out by Paypal and we do not receive or store any of your banking information. We also ask you for your telephone number that enables us to contact you urgently if there is a problem with your order.
You can choose to subscribe to our news letter upon registering an account with us. We will only send you information that is relevant and will not share your private information with third parties. You can unsubscribe and subscribe again any time you like.
Copyright and Trademarks
The contents of these pages including any pictures, logos, designs, photographs, written text and other materials are the copyright trademark of Leaf Bar.
ALL RIGHTS RESERVED The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:
Copy, print or download extracts of the material on this website for the sole purpose of using this website in good faith for domestic purposes or placing an order with Leaf Bar;
And Copy print or download the material on this website for the purpose of sending to individual third parties for their personal information provided that you do seek no commercial advantage or benefit from so doing and you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.
Law and Territory
These terms are governed by the laws of England and Wales and in the event of any dispute will be decided only by the courts of England and Wales.
The above terms and conditions do not affect your statutory rights as a consumer.